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Contact Us

 Need help?
Fill out the form below with any questions you may have and we'll get back to you. Emails are answered within 48 hours Monday - Friday 10:00 am - 5:00 pm EST excluding holidays. If you are inquiring about an order you've placed please include your order number and full name and address under which the order was placed. This will help speed up the process to any questions you have regarding your order! 

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FAQ

Yes, we're worldwide babe! Shipping costs will apply and will be added at checkout. Our cheapest shipping rate offers delivery usually within 1-4 weeks. Our express international shipping offers shipping delivered in 6-10 days.

All orders are processed within 2-3 business days. After your order is processed it will then take U.S orders 2-7 business days to arrive. International deliveries can take anywhere from 7-31 days.

Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Unfortunately due to the nature of our products we cannot accept returns or exchanges.

All sales are final.

If you receive a damaged item, please contact us within 48 hours at hello@shopprettygains.com with your order number and we will replace the item. Your satisfaction is our top priority and we will do what we can to ensure your happiness with our products.